MBA/MBA Business Communication MCQ Set 6 Sample Test,Sample questions

Question:
Communication between HR manager and salesman is an example of:

1.Horizontal communication

2.Lateral communication

3.Diagonal communication

4.Vertical communication

Posted Date:-2021-11-03 06:10:46


Question:
Communication is a ____

1.one way process

2.Two way process

3.Three way process.

4.four way process

Posted Date:-2021-11-03 06:11:15


Question:
Communication is derived from a Latin word "Communis" which means

1.Community

2.Share

3.Common

4.Marxist

Posted Date:-2021-11-03 06:11:40


Question:
Communication means _________ information, feeling and thoughts, with others.

1.To receive

2.To receive

3.Conveying.

4.All the above.

Posted Date:-2021-11-03 06:12:11


Question:
Communication meant for changing the attitude of others is known as _________ communication.

1.Directive

2.Mass

3.Persuasive

4.All the above.

Posted Date:-2021-11-03 06:12:38


Question:
Communication problems otherwise known as

1.Enquire.

2.Barriers.

3.Encoding.

4.Decoding.

Posted Date:-2021-11-03 06:13:05


Question:
Communication saves time in:

1.Internal communication.

2.Interview.

3.Oral communication.

4.schedule.

Posted Date:-2021-11-03 06:13:33


Question:
Communication starts with:

1.Communication starts with:

2.Sender

3.Channel

4.feedback.

Posted Date:-2021-11-03 06:14:00


Question:
Communication through news papers and television are known as:

1.Group communication

2.Interpersonal communication

3.Mass communication

4.None of these.

Posted Date:-2021-11-03 06:14:25


Question:
Communication with superiors involves:

1.Directions

2.Orders

3.Complaints

4.Instructions

Posted Date:-2021-11-03 06:14:53


Question:
Comparing to resume, _________ is more academic oriented.

1.Cover letter

2.Interview

3.Curriculum Vitae

4.Bio-data

Posted Date:-2021-11-03 06:15:24


Question:
Conciseness of message refers to:

1.Crispness

2.Comprehensiveness

3.Specificity

4.Brevity

Posted Date:-2021-11-03 06:15:52


Question:
Consideration in a business letter means:

1.Stressing the "me" attitude

2.Using first person pronouns

3.Stressing the "you" attitude

4.Appealing to the sender's interest

Posted Date:-2021-11-03 06:16:16


Question:
Curriculum vitae is known asa.

1.Personal profile

2.Personal data sheet

3.Qualification sheet

4.All the above.

Posted Date:-2021-11-03 06:16:40


Question:
Denotations and Connotations are _________ barriers in communication process.

1.Physical barriers

2.Semantic barriers

3.Encoding barriers

4.Technical barriers

Posted Date:-2021-11-03 06:17:05


Question:
Diagonal communication is also known as:

1.Cross ward communication

2.Horizontal communication

3.Vertical communication

4.Any of the above

Posted Date:-2021-11-03 06:17:36


Question:
Dialogic listening is also known as:

1.Empathetic listening

2.Therapeutic listening

3.Relational listening

4.Active listening

Posted Date:-2021-11-03 06:17:59


Question:
Different components of the presentation that attract the attention of audience are:

1.Hand-outs

2.Cue-cards

3.Attention grabbers

4.None of these

Posted Date:-2021-11-03 06:18:23


Question:
Down ward communication and Upward communication are:

1.Vertical communication

2.Horizontal communication

3.Diagonal communication

4.None of these

Posted Date:-2021-11-03 06:18:48


Question:
Dunning letters are also called ______

1.Collection letters.

2.Letter of credit.

3.Compliant letters.

4.Suggestion letters.

Posted Date:-2021-11-03 06:19:16


Question:
Errors in language, grammar or visual representation of facts take away:

1.Clarity

2.Correctness

3.Crispness

4.Conciseness

Posted Date:-2021-11-03 06:21:27


Question:
Evaluation Parameters of Group discussion includes:

1.Personality

2.Communication

3.Leadership

4.All the above.

Posted Date:-2021-11-03 06:21:51


Question:
Examples of oral communication _____

1.Letter.

2.E-mail.

3.Telephone.

4.fax.

Posted Date:-2021-11-03 06:22:17


Question:
FOGINDEX is used to measure:

1.Clarity of message

2.Courtesy of message

3.Readability of message

4.All the above.

Posted Date:-2021-11-03 06:22:43


Question:
Formal Interview is also known as _______

1.Planned interview

2.Unstructured interview

3.Group interview

4.None of these

Posted Date:-2021-11-03 06:23:09


Question:
Four essential elements of good listening process are:

1.Attention, Hear, Understand, Respond

2.Attention, Hear, Understand, Remember

3.Accept, Hear, Update, Remember

4.Adopt, Hear, Understand, Respond

Posted Date:-2021-11-03 06:23:35


Question:
Functional coordination is one important reason for communicating with:

1.Superiors

2.Peers

3.Subordinates

4.Employees' unions

Posted Date:-2021-11-03 06:24:01


Question:
Gestural communication is a ______

1.Non-Verbal Message.

2.Direct conversation.

3.oral communication

4.written.

Posted Date:-2021-11-03 06:24:31


Question:
Gossip and rumour are part of _________ communication.

1.Formal.

2.Informal.

3.Horizontal.

4.vertical.

Posted Date:-2021-11-03 06:24:57


Question:
Grapevine communication is associated with _________ communication.

1.Formal

2.Informal

3.Horizontal

4.vertical.

Posted Date:-2021-11-03 06:25:24


Question:
Horizontal communication flows through ____

1.Face-to-face discussion.

2.Telephonic talk.

3.Periodical meeting.

4.All the above.

Posted Date:-2021-11-03 06:26:21


Question:
In empathetic communication, we can:

1.Probe

2.Respond to the feelings

3.Interpret

4.advice

Posted Date:-2021-11-03 06:28:52


Question:
In _________ form of communication, a subordinate is permitted to communicate with the boss of his boss.

1.Chain

2.Circular

3.Inverted V

4.Wheel

Posted Date:-2021-11-03 06:26:47


Question:
In _________ form of communication, all the subordinates of a superior talk to one another through his medium and the superior works as a hub.

1.Wheel communication

2.Chain communication

3.Circular communication

4.Free flow communication.

Posted Date:-2021-11-03 06:27:12


Question:
In _________ layout of letter, every line begins at left margin and thus makes each paragraph look like a distinct block of message.

1.Full block

2.Semi-block

3.Simplified

4.All the above.

Posted Date:-2021-11-03 06:27:38


Question:
In _________ speakers' choice of words unintentionally communicates something more than what the actual words state.

1.Formal Communication

2.Informal communication

3.Meta communication

4.None of these

Posted Date:-2021-11-03 06:28:03


Question:
In _________, the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message.

1.Discriminative listening

2.Biased listening

3.Evaluative listening

4.Appreciative listening

Posted Date:-2021-11-03 06:28:28


Question:
Informal communication is otherwise known as _________ communication.

1.Grapevine.

2.Lateral.

3.Visual.

4.horizontal.

Posted Date:-2021-11-03 06:29:17


Question:
It involves how we say something in different pitch, tone and voice modulation such as slow or fast.

1.Kinesics

2.Proxemics

3.Time language

4.Paralanguage

Posted Date:-2021-11-03 06:29:51


Question:
Lateral communication is between

1.Superior and subordinate.

2.Same cadre of personal.

3.Subordinate and superior.

4.Among all.

Posted Date:-2021-11-03 06:30:54


Question:
List of items to be discussed and decided in a meeting is called as ____

1.Resolution.

2.Minutes.

3.Invoice.

4.agenda.

Posted Date:-2021-11-03 06:31:21


Question:
Listening has been identified as one of the "seven habits of highly effective people" by:

1.Lundsteen

2.Stephen Covey

3.Lee Iacocca

4.Tom Peters

Posted Date:-2021-11-03 06:31:46


Question:
Listening, reading, speaking and writing are all types of:

1.Communication skills.

2.Emotional barriers.

3.Evaluation techniques.

4.Nonverbal communication.

Posted Date:-2021-11-03 06:32:13


Question:
Materials distributed to the audience to supplement the contents of the presentation is:

1.Hand-outs

2.Cue-cards

3.Attention grabbers

4.None of these

Posted Date:-2021-11-03 06:32:38


Question:
Memo is derived from a Latin word which means:

1.A thing which must be remembered

2.A thing which must be memorized

3.A thing which must be written

4.A thing which must be communicated

Posted Date:-2021-11-03 06:33:05


Question:
Mental turbulence refers to:

1.Inability to understand

2.Confusion in the mind of receiver

3.Confusion in the mind of sender

4.Inability to speak

Posted Date:-2021-11-03 06:33:30


Question:
One characteristic of a memo is:

1.Formal

2.Tool for external communication

3.Concise

4.Pretentious

Posted Date:-2021-11-03 06:33:55


Question:
Orders and directives are the example of:

1.Downward communication

2.Upward communication

3.Diagonal communication

4.Horizontal communication

Posted Date:-2021-11-03 06:34:20


Question:
Our purpose in a _________ presentation is to convince your listeners to accept your proposal

1.Informative

2.Persuasive

3.Image building

4.Multipurpose

Posted Date:-2021-11-03 06:34:46


Question:
Our purpose in a _________ presentation is to move your audience to take your suggested action.

1.Informative

2.Persuasive

3.Image building

4.Decision making

Posted Date:-2021-11-03 06:35:13


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